Customer Voice powered by Success Systems is here to help...and it’s FREE!!

Businesses should have the ability to…

• Request feedback from their customers
• Participate in online conversations about their business
• Ask customers for reviews online, and address negative feedback offline

How does Customer Voice work?

1. Customer visits business
   • Collect phone number or email address
2. Upload Customer Information
3. Send SMS or Email review request
   • One at a time or in bulk
4. Customer leaves review
   • Follow up email is sent if no review is left
5. Business shines in local search!
   • Watch review volume and star rating grow!

Manage Customers

• Import a bulk csv file or add customers one at a time 
• Include phone number or email address 
• Add a tag to help classify the customer 
• Keep on top of the status of the review request

Manage Templates

• Create an email template
• Include a link to preferred review site
• Customize templates to suit your brand messaging

Sign up here to get started

You can request reviews on review sites like Google and Facebook

Online reviews are the first thing a consumer sees when searching for a business online.

87%will only consider using a business if they have an average rating of 3-5 stars

Get stats on your sent review requests

View Insights

• See how your requests are performing for both email and SMS. Track:
  • Number of review requests sent
  • Click through rates
  • Request status in real time

Collect reviews conveniently on your website

Widget Setup & Preview

• Customize the widget to suit your branding
• Embed on your website using HTML code

Sign up here to get started