Customer Voice powered by Success Systems is here to help…and it’s FREE!!

Businesses should have the ability to…

• Request feedback from their customers
• Participate in online conversations about their business
• Ask customers for reviews online, and address negative feedback offline

How does Customer Voice work?

1. Customer visits businessCollect phone number or email address
2. Upload Customer Information
3. Send SMS or Email review requestOne at a time or in bulk
4. Customer leaves reviewFollow up email is sent if no review is left
5. Business shines in local search!Watch review volume and star rating grow!

Manage Customers

• Import a bulk csv file or add customers one at a time
• Include phone number or email address
• Add a tag to help classify the customer
• Keep on top of the status of the review request

Manage Templates

• Create an email template
• Include a link to preferred review site
• Customize templates to suit your brand messaging

Sign up here to get started

You can request reviews on review sites like Google and Facebook

Online reviews are the first thing a consumer sees when searching for a business online.

87%will only consider using a business if they have an average rating of 3-5 stars

Get stats on your sent review requests

View Insights

See how your requests are performing for both email and SMS. Track:

• Number of review requests sent
• Click through rates
• Request status in real time

Collect reviews conveniently on your website

Widget Setup & Preview

• Customize the widget to suit your branding
• Embed on your website using HTML code

Sign up here to get started